Food and Beverage Supervisor at Kingsmill Resort

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Food and Beverage Supervisor

Williamsburg, Virginia, United States | Full-time

Overview: This position will serve primarily in a supervisory capacity but has the ability to work in the capacity of a server. Supervisors are expected to oversee and run outlet dining functions, complete necessary daily administrative duties and enforce/maintain all service standards, procedures and policies.

Responsibilities:

Supervise outlet activities, perform opening and closing duties for the outlet
Supervisor shift employees ensuring all expected standards are met and company policies are enforced
Perform administrative duties to include scheduling employees, performing inventory, ordering supplies, completing daily paperwork and reporting shift information to manager
Act as a public relations representative for the outlet with guests including: explaining menu and specials, taking orders, up-selling, collecting the bill, assisting all other employees, and resolving customer issues and delivering superior service
Perform accurate cash handling
Maintain thorough cleanliness and sanitation of work and dining areas as well as other cleaning as necessary
Serve as mediator between front and back of house outlet staff.
Work with chefs to resolve guest food complaints
Monitor and enforce state liquor laws and alcohol awareness
Lead by example and train employees by demonstrating proper service standards, procedures and policies
Share menu knowledge with team
Conduct meetings and daily line-ups
Call in or off staff based on business volume
Maintain visibility during peak outlet dining hours
Assist with serving duties when outlet is busy
Perform other duties as assigned

Qualifications:

Must be at least 21 years of age
High school diploma or equivalent required
Required 2-3 years of relevant experience in a restaurant or hotel food and beverage operation
Proficient with Microsoft Word, Excel, Outlook preferred
Must be willing to teach, and provide constructive feedback
Ability to work well with others
Ability to lift, push, pull or carry up to 40 pounds, to lift loaded food tray above shoulder
Ability to walk, stoop, kneel, crouch, reach, stand for 8-10 hours in a hot environment
Ability to bend at waist and perform repetitive hand and foot action with good hand/eye/foot coordination
Must possess excellent verbal and written communication skills
Ability to adapt to change, new situations changes in staffing and procedures
Strong knowledge of food, wine, liquor, beer and styles of service
Knowledge of pertinent health regulations and liquor laws
Possess Food Handler Certification within 30 days of hire
Possess alcohol certification within 30 days of hire
Take Cash Handling/Credit Card training within 30 days of hire
Ability to work days, nights, weekends, holidays

Application Form

First Name *

Middle Name

Last Name *

Address *

City *

State *

Zip *

Email *

Phone(s) *

Salary requirement

Resume

Date available for employment *

Are you either a U.S. citizen or an alien who has the legal right to work in the job for which you are applying? All applicants who are conditionally offered employement will be required to produce documentation establishing their lawful right to work in the job for which they have been hired within seventy-two hours after an offer of employment is made. *

Have you previously applied for employment or been employed by Escalante Golf? *

Name of most recent employer

Most recent employer/address/city/state/zip

Position and dates of employment

Salary

Specific job duties

Reason for leaving or wanting to leave recent employer

Immediate supervisor (Name and Title)

If presently employed, may we contact your employer?

2 Previous employer

2 Previous employer address/city/state/zip

2 Previous employer position and dates of employment

2 Salary

2 Specific job duties

2 Reason for leaving position

2 Immediate supervisor (Name and Title)

3 Previous employer

3 Previous employer address/city/state/zip

3 Specific job duties

3 Salary

3 Reason for leaving position

3 Previous employee position and dates of employment

3 Immediate supervisor (name and title)

High School Attended/Course or Degree/Academic Average

College(s) Attended/Course and Degree/Academic Average

Please list any other educational training

List any special skills or certifications that you may have received.

List any Miltary Service/Technical Specification/Rank/Date Entered/Date Discharged

Please provide four references including, business, professional, academic. If you do ot have such referenes, please give a sufficient number of personal references to bring the total references to four. Do not include relatives. Please include their name, address, phone number, email, relationship and the years known.

I hearby certify that all data contained in this application for employment is true and complete. I understand that any falsification may jeopardize my chance for employment or result in immediate dismissal if I am already employed. *

I authorize a thorough investigation in connection with this application concerning my character, general reputation and background, criminal record, credit history and personal characteristics, whichever may be applicable. *

I agree to indemnify Escalante Golf against any claim or other employers, which might result from making such investigations. *

Further, I authorize my former employers to furnish a history of my employment with them and the reasons for the termination thereof. Moreover, I release from all liability and responsibility all persons and entities on this application, including my present employers, if contact with them is authorized by me above. *

I understand that this is not a contract of employment; however, if I am employed by Escalante Golf, I agree to conform to the rules and regulations of Escalante Golf and I understand that I have the right to terminate my employment at any time, with or without cause, and that Escalante Golf has a similar right. *

I also understand that employment with Escalante Golf is contingent upon the successful completion of a drug screen, criminal and credit history background check. *

This application is current for ninety days. After that time, if I have not heard Escalante Golf, I understand it will be necessary for me to complete a new application if I still wish to be considered for employment. *

Please list anyone who referred you to Kingsmill.

Kingsmill Resort

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Application Form