Estate Server at Kingsmill Resort

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Estate Server

Williamsburg, Virginia, United States

Overview: This position is responsible for providing guest and member dining services at preferred standards. Servers will be assigned locations based on level of experience to take orders and serve guests and members of the property. Reports to the outlet manager.

Responsibilities:

Perform all duties toward the goal of providing excellent guest service in an efficient manner.
Follow all policy, procedures and service standards.
Prepares facility for dining ensuring napkins, service plates and utensils are ready to go.
Provide guests/members with menu info and specials
Respond immediately and professionally to guest service issues and report the situation to the manager on duty.
Accurately record and enter all food and beverage items in to the POS system along with any special dietary needs; pick up, garnish, and serve food and beverages promptly to guests; collect and process forms of payment; ensuring guest satisfaction throughout.
Maximize sales by using menu knowledge and suggestive selling techniques helping patrons select food and beverages by offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; and answering food preparation questions.
Responds to additional patron requirements by observing dining process.
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other needs
Offer and serve alcoholic beverages while adhering to established alcohol policies protecting the property and patrons by adhering to sanitation, safety and alcohol control practices.
Conduct themselves in a professional manner with the awareness that most actions and communications are within guest view.
Ensure a congenial atmosphere.
Maintain cleanliness of Dining Room and service areas.
Complete assigned duties within each shift.
Collect accurate payment from the guest and depositing the exact amount of sales.
Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.
Concludes dining experience by inviting patrons to return.
Perform other duties as assigned.

Qualifications:

Possess general math skills with the ability to be accurate and thorough
Possess the ability to develop relationships and provide exceptional customer service
Possess verbal communication skills with the ability to communicate effectively with guests, co-workers, and supervisors.
Ability to learn menus items, specials, features, food, and beverages.
Ability to provide guests with general property and area information.
Server experience in comparable restaurant preferred.
Must be at least 18 years of age.
Experience lifting, balancing and carrying service trays shoulder height that weigh 40 lbs. a plus
Ability to organize and prioritize while maintaining a calm and pleasant demeanor.
Ability to absorb information quickly: Service procedures, dining room floor plan, and point of sales
Certification in TIPS alcohol awareness program is required within 30 days of hire
Must have Food Handler’s card within 30 days from date of hire
Must have cash handling within 30 days from hire
Must be able to walk. Stand, lift and carry 40 pounds, bend, stretch and reach, climb stairs for 8 hour shift.
Ability to work days, nights, weekends, holidays.

Application Form

First Name *

Middle Name

Last Name *

Address *

City *

State *

Zip *

Email *

Phone(s) *

Salary requirement

Resume

Date available for employment *

Are you either a U.S. citizen or an alien who has the legal right to work in the job for which you are applying? All applicants who are conditionally offered employement will be required to produce documentation establishing their lawful right to work in the job for which they have been hired within seventy-two hours after an offer of employment is made. *

Have you previously applied for employment or been employed by Escalante Golf? *

Name of most recent employer

Most recent employer/address/city/state/zip

Position and dates of employment

Salary

Specific job duties

Reason for leaving or wanting to leave recent employer

Immediate supervisor (Name and Title)

If presently employed, may we contact your employer?

2 Previous employer

2 Previous employer address/city/state/zip

2 Previous employer position and dates of employment

2 Salary

2 Specific job duties

2 Reason for leaving position

2 Immediate supervisor (Name and Title)

3 Previous employer

3 Previous employer address/city/state/zip

3 Specific job duties

3 Salary

3 Reason for leaving position

3 Previous employee position and dates of employment

3 Immediate supervisor (name and title)

High School Attended/Course or Degree/Academic Average

College(s) Attended/Course and Degree/Academic Average

Please list any other educational training

List any special skills or certifications that you may have received.

List any Miltary Service/Technical Specification/Rank/Date Entered/Date Discharged

Please provide four references including, business, professional, academic. If you do ot have such referenes, please give a sufficient number of personal references to bring the total references to four. Do not include relatives. Please include their name, address, phone number, email, relationship and the years known.

I hearby certify that all data contained in this application for employment is true and complete. I understand that any falsification may jeopardize my chance for employment or result in immediate dismissal if I am already employed. *

I authorize a thorough investigation in connection with this application concerning my character, general reputation and background, criminal record, credit history and personal characteristics, whichever may be applicable. *

I agree to indemnify Escalante Golf against any claim or other employers, which might result from making such investigations. *

Further, I authorize my former employers to furnish a history of my employment with them and the reasons for the termination thereof. Moreover, I release from all liability and responsibility all persons and entities on this application, including my present employers, if contact with them is authorized by me above. *

I understand that this is not a contract of employment; however, if I am employed by Escalante Golf, I agree to conform to the rules and regulations of Escalante Golf and I understand that I have the right to terminate my employment at any time, with or without cause, and that Escalante Golf has a similar right. *

I also understand that employment with Escalante Golf is contingent upon the successful completion of a drug screen, criminal and credit history background check. *

This application is current for ninety days. After that time, if I have not heard Escalante Golf, I understand it will be necessary for me to complete a new application if I still wish to be considered for employment. *

Please list anyone who referred you to Kingsmill.

Kingsmill Resort

See all the jobs at Kingsmill Resort here: http://kingsmill.recruiterbox.com/jobs

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See all the jobs at Kingsmill Resort here: http://kingsmill.recruiterbox.com/jobs

Application Form