Banquet Manager at Kingsmill Resort

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Banquet Manager

Williamsburg, Virginia, United States | Full-time

Overview: Responsible for supporting the execution of banquet, meetings and event venues to ensure optimum performance, superior guest service and maximum profitability from all functional areas assigned at the property. Reports to the Vice President of Food & Beverage.

Responsibilities:

Provide hands on support to deliver events ensuring appropriate staffing as well as setting expectations for staff servicing the event.
Oversee set-up and turnover including post event clean-up for events.
Maintain quality, service, and operating standards to ensure quality and consistency for guests and members
In conjunction with the VP of F&B, responsible for actively participating in day to day banquet operations, marketing and business growth, as well as maintaining guest relations
Interview, select, train, manage, coach, evaluate and schedule staff
Ensure smooth operation of scheduled events: coordinate banquet logistics by working in conjunction with the VP of F&B, BOH staff, banquet staff and event planning team through regular interaction with teams.
Control budget and forecasts and assist with additional food and beverage duties as needed.
Manage day-to-day operation of the banquet facility to ensure effective table management, timely guest reaction time and presentation of staff, physical property and food
Establish positive rapport and ongoing communication and interaction with guests, members and team
Oversee consistent and thorough training and coaching supervisors and service staff to ensure they understand and execute their responsibilities and uphold the service standards
Effectively manage labor dollars by staffing according to business levels, effectively utilizing paid time for staff
Monitor operational expenses to ensure financial efficiency
Ensure that daily operations include controls to ensure a quality product, cleanliness and organization
Motivate team
Ensure compliance with all ABC and Board of Health guidelines and regulatory requirements as well as adherence to Company standard operating procedures.
Perform administrative duties to include planning reservations, timekeeping, ordering, scheduling, employee relations, inventory, etc.
Perform other duties as assigned

Qualifications:

Possess professional demeanor and well-groomed appearance
Possess excellent verbal and written communication skills
Must have strong computer skills, proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Must have knowledge of food, wine, liquor, beer and styles of service such as plated, buffet, family style, receptions, etc.
Possess knowledge of pertinent health regulations and liquor laws
Food Handler Card required within 30 days of hire
TIPS (Training for Intervention Procedures) certification required (available through the property within 30 days of hire)
Ability to lift, push, pull, carry a minimum of 40 pounds, lift loaded food tray above shoulder, stand, walk, stoop, kneel, crouch, reach for up to 8 to 10 hour shift
Ability to bend at waist and perform repetitive foot and hand action with good hand/eye/foot coordination required
Must have strong reading and organizational skills
Effective problems solving with the ability to make independent decisions quickly, calmly and effectively exercising sound judgment and using diplomacy when resolving conflicts and managing unexpected changes.
Must be at least 21 years of age
High School Diploma or equivalent required
2 years’ experience in banquets or food and beverage operations including 6 months at a supervisory level, required
2 year college degree in hospitality/food service or related field, preferred
Experience with Micros Point of Sale system a plus
Ability to work days, nights, weekends, holidays

Application Form

First Name *

Middle Name

Last Name *

Address *

City *

State *

Zip *

Email *

Phone(s) *

Salary requirement

Resume

Date available for employment *

Are you either a U.S. citizen or an alien who has the legal right to work in the job for which you are applying? All applicants who are conditionally offered employement will be required to produce documentation establishing their lawful right to work in the job for which they have been hired within seventy-two hours after an offer of employment is made. *

Have you previously applied for employment or been employed by Escalante Golf? *

Name of most recent employer

Most recent employer/address/city/state/zip

Position and dates of employment

Salary

Specific job duties

Reason for leaving or wanting to leave recent employer

Immediate supervisor (Name and Title)

If presently employed, may we contact your employer?

2 Previous employer

2 Previous employer address/city/state/zip

2 Previous employer position and dates of employment

2 Salary

2 Specific job duties

2 Reason for leaving position

2 Immediate supervisor (Name and Title)

3 Previous employer

3 Previous employer address/city/state/zip

3 Specific job duties

3 Salary

3 Reason for leaving position

3 Previous employee position and dates of employment

3 Immediate supervisor (name and title)

High School Attended/Course or Degree/Academic Average

College(s) Attended/Course and Degree/Academic Average

Please list any other educational training

List any special skills or certifications that you may have received.

List any Miltary Service/Technical Specification/Rank/Date Entered/Date Discharged

Please provide four references including, business, professional, academic. If you do ot have such referenes, please give a sufficient number of personal references to bring the total references to four. Do not include relatives. Please include their name, address, phone number, email, relationship and the years known.

I hearby certify that all data contained in this application for employment is true and complete. I understand that any falsification may jeopardize my chance for employment or result in immediate dismissal if I am already employed. *

I authorize a thorough investigation in connection with this application concerning my character, general reputation and background, criminal record, credit history and personal characteristics, whichever may be applicable. *

I agree to indemnify Escalante Golf against any claim or other employers, which might result from making such investigations. *

Further, I authorize my former employers to furnish a history of my employment with them and the reasons for the termination thereof. Moreover, I release from all liability and responsibility all persons and entities on this application, including my present employers, if contact with them is authorized by me above. *

I understand that this is not a contract of employment; however, if I am employed by Escalante Golf, I agree to conform to the rules and regulations of Escalante Golf and I understand that I have the right to terminate my employment at any time, with or without cause, and that Escalante Golf has a similar right. *

I also understand that employment with Escalante Golf is contingent upon the successful completion of a drug screen, criminal and credit history background check. *

This application is current for ninety days. After that time, if I have not heard Escalante Golf, I understand it will be necessary for me to complete a new application if I still wish to be considered for employment. *

Please list anyone who referred you to Kingsmill.

Kingsmill Resort

See all the jobs at Kingsmill Resort here: http://kingsmill.recruiterbox.com/jobs

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See all the jobs at Kingsmill Resort here: http://kingsmill.recruiterbox.com/jobs

Application Form