Assistant Housekeeping Manager at Kingsmill Resort

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Assistant Housekeeping Manager

Williamsburg, Virginia, United States

Assistant Housekeeping Manager

Overview: Responsible for assisting the Housekeeping Leadership Team, creating Housekeeping, Public Area and Laundry employees’ schedules, training and coaching employees on expected standards of service and conduct and ensuring that daily work assignments are completed to standard in the rooms division. Reports to the Executive Housekeeper.

Responsibilities:

Follows all policy, procedures, service standards and radio etiquette.
Follows appearance guidelines and uniform standards.
Helps to ensure all work is done on time to maintain the department budget
Assumes the leadership role and performs daily duties in the absence of their supervisor, if applicable.
Assist with opening and closing duties, orders supplies and schedules daily assignments.
Ensures that staff is properly trained including all status of Kingsmill staff, third party temporary workers as well as J-1 and H2B visa staff.
Performs random inspections (including Housekeepers, Houseperson and Inspectors) to ensure service standards are being followed and staff is held accountable.
Performs frequent quality control inspections noting deficiencies not found by Housekeeping Inspectors and informing them of issues found for correction.
Communicates room condition and employee productivity and progress daily to manager.
Ensures that safety procedures are being followed by team members while performing their duties.
Review group resumes for Housekeeping special requests weekly
Track and submit third party employee time sheets
Track any staff commissions and turn into appropriate parties
Performs daily inspections as required.
Assists the Laundry Department in all matters of their daily duties.
Cleans rooms as needed.
Assists with pre-shift meetings.
Performs other duties as assigned

Qualifications:

*Possess strong hotel knowledge with the ability to train and lead others

*Ability to maintain confidentiality

*Ability to work independently with limited supervision

*Must have professional presentation as a property leader and role model
*Must have excellent written and oral communication skills
*Ability to push/ pull up to 500 lbs, lift/carry up to 50 pounds, climb up and down stairs, stand, walk, stoop, kneel, crouch, reach for an 8 hour shift in order to perform the duties of the job
*Ability to bend at waist and perform repetitive hand, wrist and foot action with good hand/eye/foot coordination required
*Ability to read, write and communicate to others
*Possess eye for detail and ability to be committed to quality
*Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through

*Familiarity with Stratton Warren, HotSOS and OPERA a plus
*Must be at least 18 years of age.
*Prefer 1 year of housekeeping/supervisory experience
*High School Diploma or GED

*Ability to work days, nights, weekends, holidays

Application Form

First Name *

Middle Name

Last Name *

Address *

City *

State *

Zip *

Email *

Phone(s) *

Salary requirement

Resume

Date available for employment *

Are you either a U.S. citizen or an alien who has the legal right to work in the job for which you are applying? All applicants who are conditionally offered employement will be required to produce documentation establishing their lawful right to work in the job for which they have been hired within seventy-two hours after an offer of employment is made. *

Have you previously applied for employment or been employed by Escalante Golf? *

Name of most recent employer

Most recent employer/address/city/state/zip

Position and dates of employment

Salary

Specific job duties

Reason for leaving or wanting to leave recent employer

Immediate supervisor (Name and Title)

If presently employed, may we contact your employer?

2 Previous employer

2 Previous employer address/city/state/zip

2 Previous employer position and dates of employment

2 Salary

2 Specific job duties

2 Reason for leaving position

2 Immediate supervisor (Name and Title)

3 Previous employer

3 Previous employer address/city/state/zip

3 Specific job duties

3 Salary

3 Reason for leaving position

3 Previous employee position and dates of employment

3 Immediate supervisor (name and title)

High School Attended/Course or Degree/Academic Average

College(s) Attended/Course and Degree/Academic Average

Please list any other educational training

List any special skills or certifications that you may have received.

List any Miltary Service/Technical Specification/Rank/Date Entered/Date Discharged

Please provide four references including, business, professional, academic. If you do ot have such referenes, please give a sufficient number of personal references to bring the total references to four. Do not include relatives. Please include their name, address, phone number, email, relationship and the years known.

I hearby certify that all data contained in this application for employment is true and complete. I understand that any falsification may jeopardize my chance for employment or result in immediate dismissal if I am already employed. *

I authorize a thorough investigation in connection with this application concerning my character, general reputation and background, criminal record, credit history and personal characteristics, whichever may be applicable. *

I agree to indemnify Escalante Golf against any claim or other employers, which might result from making such investigations. *

Further, I authorize my former employers to furnish a history of my employment with them and the reasons for the termination thereof. Moreover, I release from all liability and responsibility all persons and entities on this application, including my present employers, if contact with them is authorized by me above. *

I understand that this is not a contract of employment; however, if I am employed by Escalante Golf, I agree to conform to the rules and regulations of Escalante Golf and I understand that I have the right to terminate my employment at any time, with or without cause, and that Escalante Golf has a similar right. *

I also understand that employment with Escalante Golf is contingent upon the successful completion of a drug screen, criminal and credit history background check. *

This application is current for ninety days. After that time, if I have not heard Escalante Golf, I understand it will be necessary for me to complete a new application if I still wish to be considered for employment. *

Please list anyone who referred you to Kingsmill.

Kingsmill Resort

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Application Form