F&B Manager at Kingsmill Resort

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F&B Manager

Williamsburg, Virginia, United States | Full-time

Overview: This position is responsible for managing and supervising the employees and services in the restaurant/dining room and to ensure guest and member satisfaction. Provides proper training and development of employees and ensures a positive work environment. Reports to the Director of Food and Beverage.

Responsibilities:

Perform all duties toward the goal of providing excellent guest service in an efficient manner.
Develop effective schedules for the staff based on levels of business and budgetary guidelines in TCP.
Schedule and coordinates side work for all personnel.
Ensure the outlet maintains cleanliness and organization in the facility according to established standards of sanitation.
Maintains appearance and uniform standards.
Present on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of operation on a daily basis.
Work with the Chef/Kitchen Manager on duty in maintaining high standards of food presentation and sanitation.
Provide on-going feedback to all service personnel and Assistant Managers concerning all aspects of the operation.
If applicable, communicate daily with the Food & Beverage Director concerning all aspects of the operation.
Evaluate, coach and counsel hourly outlet personnel.
Maintain a tracking system for individual guest sales by server and a consistent feedback system for communicating the information.
Maintain a training tracking system for individual personnel, recording all necessary training signoffs and workshops.
Control costs: food, labor and other expenses.
Motivate all staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.
Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.
Handle all guest service issues in an immediate and professional manner.
Maintain constant follow-up on Company and departmental standards for Dining Room service.
Ensure that the facility is ready to open 15 minutes prior to the posted opening time and deliver a creative, sales-oriented service briefing.
Monitor and react to all situations mentioned on comment cards/unifocus and provide written comments on actions taken and perform necessary documentation when needed.
Ensure the secure handling and balancing of an assigned cash bank.
Follow and enforce all policy, procedures and service standards.
Perform other duties as assigned.

Qualifications:

Must be at least 21 years of age
Minimum of 3 years work experience in upscale and/or casual restaurant(s)
Minimum of 2 years work experience in a supervisory or management level
Knowledgeable of dining room and reservation system procedures.
Knowledgeable of all menus and specifications.
Basic knowledge of sanitation and back-of-the-house procedures for the cooks and pantry lines.
Knowledgeable of point-of-sale system and server banking.
Knowledge of budgets and labor hours
Ability to effectively communicate with subordinates, co-workers, and supervisors.
Ability to motivate and foster a positive work environment.
Certification in the TIPS alcohol awareness program and Food Handler card is required within 30 days of hire.
Must have cash handling
Must be able to stand for long periods of time, approximately 8 hours.
Must be able to walk for long periods of time.
Must be able to lift and carry a minimum of 40 pounds.
Must be able to bend, stretch and reach for extended periods of time.
Ability to work days, nights, weekends, holidays

Application Form

First Name *

Middle Name

Last Name *

Address *

City *

State *

Zip *

Email *

Phone(s) *

Salary requirement

Resume

Date available for employment *

Are you either a U.S. citizen or an alien who has the legal right to work in the job for which you are applying? All applicants who are conditionally offered employement will be required to produce documentation establishing their lawful right to work in the job for which they have been hired within seventy-two hours after an offer of employment is made. *

Have you previously applied for employment or been employed by Escalante Golf? *

Name of most recent employer

Most recent employer/address/city/state/zip

Position and dates of employment

Salary

Specific job duties

Reason for leaving or wanting to leave recent employer

Immediate supervisor (Name and Title)

If presently employed, may we contact your employer?

2 Previous employer

2 Previous employer address/city/state/zip

2 Previous employer position and dates of employment

2 Salary

2 Specific job duties

2 Reason for leaving position

2 Immediate supervisor (Name and Title)

3 Previous employer

3 Previous employer address/city/state/zip

3 Specific job duties

3 Salary

3 Reason for leaving position

3 Previous employee position and dates of employment

3 Immediate supervisor (name and title)

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College(s) Attended/Course and Degree/Academic Average

Please list any other educational training

List any special skills or certifications that you may have received.

List any Miltary Service/Technical Specification/Rank/Date Entered/Date Discharged

Please provide four references including, business, professional, academic. If you do ot have such referenes, please give a sufficient number of personal references to bring the total references to four. Do not include relatives. Please include their name, address, phone number, email, relationship and the years known.

I hearby certify that all data contained in this application for employment is true and complete. I understand that any falsification may jeopardize my chance for employment or result in immediate dismissal if I am already employed. *

I authorize a thorough investigation in connection with this application concerning my character, general reputation and background, criminal record, credit history and personal characteristics, whichever may be applicable. *

I agree to indemnify Escalante Golf against any claim or other employers, which might result from making such investigations. *

Further, I authorize my former employers to furnish a history of my employment with them and the reasons for the termination thereof. Moreover, I release from all liability and responsibility all persons and entities on this application, including my present employers, if contact with them is authorized by me above. *

I understand that this is not a contract of employment; however, if I am employed by Escalante Golf, I agree to conform to the rules and regulations of Escalante Golf and I understand that I have the right to terminate my employment at any time, with or without cause, and that Escalante Golf has a similar right. *

I also understand that employment with Escalante Golf is contingent upon the successful completion of a drug screen, criminal and credit history background check. *

This application is current for ninety days. After that time, if I have not heard Escalante Golf, I understand it will be necessary for me to complete a new application if I still wish to be considered for employment. *

Please list anyone who referred you to Kingsmill.

Kingsmill Resort

See all the jobs at Kingsmill Resort here: http://kingsmill.recruiterbox.com/jobs

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See all the jobs at Kingsmill Resort here: http://kingsmill.recruiterbox.com/jobs

Application Form